since 1976
since 1976
GrabFood Malaysia is revamping its delivery options to enhance its affordability and accessibility for Malaysians. This includes expanding the Saver Delivery option to additional cities nationwide, providing a lower delivery fee option for consumers across the country.
Sharing the inspiration behind the expansion, Jiong Jian Tan, Director of Commercial and Deliveries at Grab Malaysia, says, “In this current climate, we believe it's vital to continuously enhance our service, making it even more affordable while catering to the diverse needs of consumers. In addition to having the widest range of restaurants Malaysians love, Saver Delivery now allows us to offer our lowest delivery fee option nationwide. We hope that with these enhancements, we’re able to serve even more Malaysians across the country and bring them accessible convenience that suits their lifestyle.”
More affordable meals with Grab’s lowest delivery fees
First piloted in November 2022, Saver Delivery is an option whereby users will be able to enjoy delivery fees from as low as RM1 on the widest range of restaurants on GrabFood in exchange for a slightly longer delivery time. This is done by grouping orders in the same direction a delivery-partner will travel. Therefore, the option is only applicable from eligible merchant-partners, depending on several factors such as time of order and location. Delivery-partners allocated these orders will also be compensated the same as other delivery options.
The expansion of Saver Delivery also sees the introduction of the Direct Delivery in the revamped delivery options, which provides a shorter delivery time for consumers who are in a rush to receive their orders. Together with these new options, features such as being able to schedule your order and opt for self pick-up, aims to provide consumers a wide range of convenient options for them to get their meals.
Holistic enhancements to support Grab ecosystem
By making food delivery more accessible for consumers and catering to varied types of eaters, the revamped delivery options will also benefit our delivery-partners and merchant-partners alike by spurring additional income opportunities.
“We are committed to continue enhancing our service to provide value added solutions to all within the ecosystem who depend on the platform. And through this, we hope that we’re able to safeguard its sustainability - continuing to provide affordable convenience to consumers and as a source of earning opportunity for merchants and delivery-partners” concluded Tan.
